Please contact us within 30 days of delivery if you wish to request a return.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Once your return is received, inspected and approved for refund, we will notify you of your refund.
Refunds will be applied to your original form of payment and depending on your bank, will appear on your statement typically within 3-5 business days.
Late or missing refunds
If, for any reason, you do not receive your refund in a timely manner, please contact us at email@example.com.
We only replace defective or damaged products. If you need to exchange the product, please contact us at firstname.lastname@example.org.
Please contact email@example.com to request a return label.
Depending on your location, the transit time for your exchanged product may vary.
If you are shipping merchandise worth over $75, you should consider using a trackable shipping service or consider purchasing shipping insurance.